Effective date: August 29, 2026

Ferkesh LLC (“Ferkesh,” “we,” “us,” or “our”) operates Premium Dispatcher, a brand of Ferkesh LLC. This Privacy Policy explains how Ferkesh handles personal information in connection with the Premium Dispatcher public website and application services (together, the “Services”).

Information we collect

• Information you provide: contact details, organization information, request-access details, support or privacy communications, and other information you choose to submit.
• Account and operational information: when an authorized organization uses the application, the Services may process account, membership, customer, driver, vehicle, route, schedule, booking, trip, dispatch, document, reporting, audit, and configuration information according to that organization’s enabled workflows.
• Technical and security information: request metadata, device and browser information, timestamps, authentication and authorization events, diagnostic records, and other information used to secure and operate the Services.
• Cookies and similar technologies: the Services may use essential cookies or local storage needed for security, authentication, language, preferences, and reliable operation.

How we use information

• Provide, administer, support, and improve the Services.
• Respond to access requests, questions, support requests, and privacy requests.
• Authenticate users, apply permissions, preserve company boundaries, and protect the Services.
• Maintain operational, security, audit, backup, and recovery records.
• Comply with applicable law, enforce agreements, and protect rights, safety, and property.

How information may be disclosed

Information may be disclosed to an authorized customer organization and its users according to their roles; to service providers or subprocessors used to operate the Services under appropriate instructions; when required by law or a valid legal process; to protect rights, safety, security, or property; in connection with a permitted business transaction; or with your direction or consent. The public site does not represent payment, messaging, transactional-email, or AI providers as currently enabled.

Retention

Ferkesh retains information for as long as reasonably necessary for the purposes described in this Policy, including providing the Services, maintaining security and audit records, meeting contractual requirements, resolving disputes, and complying with applicable law. Retention may vary by record type, customer configuration, and legal obligation.

Your choices and requests

Depending on your relationship with the Services and applicable law, you may request access to, correction of, or deletion of personal information, or object to or restrict certain processing. If your information is controlled by an organization that uses Premium Dispatcher, contact that organization first because it may be responsible for the request. You may also email privacy@premiumdispatcher.com.

Security

Ferkesh uses administrative, technical, and organizational measures intended to protect information. No system or transmission method is completely secure, and the Services cannot guarantee absolute security.

Business use and children

Premium Dispatcher is intended for organizations and their authorized personnel. The Services are not directed to children for independent consumer use.

Changes to this Policy

Ferkesh may update this Policy to reflect changes to the Services, practices, or legal requirements. The effective date shown above will identify the current version.

Contact

Privacy requests: privacy@premiumdispatcher.com
Support: support@premiumdispatcher.com